Global customs clearance requirements: Electronic advance data (EAD)
For border security and customs clearance purposes, NZ Post is required to electronically capture all information provided on shipping labels and manual consignment notes for all international sending services (excluding International Economy Letters).
This information may be shared, if required, with the postal administrations and national government agencies of the destination and/or transit and transshipment countries for purposes such as fiscal, risk, security and border clearance, in line with national and international legislation.
This requirement is not limited to New Zealand and NZ Post. All postal operators and other delivery service providers around the world are required to capture and transmit this data to all countries before parcels can be sent.
Over the years, requirements for electronic advance data have evolved. To ensure delivery standards are maintained, it is important you provide complete and accurate data for customs clearance purposes.
Key information on this page:
- Components of EAD and notes on providing the correct EAD
- Benefits of electronically created shipping labels
- Requirements from the European Union and their impact
- Examples of correct and incorrect content descriptions
- HS tariff codes
- Destinations requiring HS Tariff codes
- Discontinuation of physical consignment notes
- Frequently asked questions
Components of EAD and notes on providing quality EAD
The electronic advance data requirements include the sender’s and receiver’s details, and information about parcel contents. All information should be provided in English.
| Sender and receiver details | ||
| Full Name | Full name |
Acceptable: Joseph Bloggs Unacceptable: Joe |
| Address | Street Number, Street Name, Street Type Include a suite or apartment number, the floor number, as well as the building number or name where applicable. This is for delivery. |
Acceptable: Suite 30, 30 Pitt Street Unacceptable: 30 Pitt |
| Postcode If you are sending to and/or from a country which uses postcodes or zip codes, it is mandatory to provide them. Not all countries have a postcode system. If there is no postcode or zip code, you can leave this field blank. | Example: If you are sending from New Zealand (where there are postcodes) to Germany (where there are postcodes) you must include BOTH. If you are sending from New Zealand to Hong Kong (where there are NO postcodes), you only need to provide a postcode for New Zealand. |
|
| Country, state/province or suburb name | It varies by destination and is critical for sortation and delivery to have full information. | |
| Email address: | Strongly recommend providing | Customers may be contacted via email where further information is required. |
| Telephone number |
Strongly recommend providing, as it may be used for delivery for some destinations. Include the country code for accuracy. |
Example: +447783987654 +64211234567 |
| Parcel contents | |||
| Reason for export | From the options provided, ensure you accurately declare your reason for export. | Only use ‘Gift’ if the item being sent is a legitimate gift. DO NOT select 'Gift' if your goods are part of a commercial transaction. | |
| Contents description | Provide a detailed and specific description of the goods being sent.
|
Acceptable: Chocolate candies Unacceptable × M&Ms |
|
| HS Tariff Number |
For most countries, it is recommended to provide a 6-digit HS Tariff Number for commercial items. For European destinations that participate in ICS2 (EU countries, Norway and Switzerland):
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You can visit tariff-finder.govt.nz to find out the HS 6-digit codes. The 6-digit codes are the same universally. When you use the HS tariff codes of more than 6 digits, it may differ by destination country. Make sure you use these HS tariff codes that are valid for the destination countries.
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| Quantity, net weight and Value | These are also required information for customs declaration. | For electronic lodgement tools, such as My NZ Post Business and eShip, the system enforces the information to be provided and calculates line totals as well as the grand total. If you use a manual consignment note, the fields can’t be left blank, and the grand total is needed. | |
Benefits of electronically created shipping labels*
Customs documentation is part of the electronic shipping label creation process. This offers many benefits:
- Validation of delivery addresses
- Ensures all required information is entered
- Provides immediate visibility of available services for your item’s destination
- Provides shipping cost estimates at time of label creation
* The features may vary depending on which front-end shipping platform you use. These are features available in My NZ Post Business and eShip.
Our team have been working to introduce more features in the front-end and back-end of the electronic labelling systems to help customers better comply with the overseas customs clearance requirements.
Requirements from the European Union and their impact
From 2021, the European Commission has been rolling out a customs system designed to enhance the safety and security risk management for goods entering and transiting through the EU. It’s called Import Control System 2 (ICS2). See the below table of ICS2 participating countries and destinations we use ICS2 participating countries to transit.
For NZ Post, we’re required to declare the safety and security data to ICS2 system for risk assessment. Declarations may be rejected due to insufficient or poor quality data. Accurate and complete data for a declaration is key to being ICS2 compliant.
The European Commission has shared a non-exhaustive list of words which you should avoid using to describe your sending contents. See below for examples of acceptable and unacceptable content descriptions.
For more information about ICS2, visit the EU Taxation and Customs Union.
Examples of acceptable and unacceptable content descriptions
The following list of acceptable descriptions is merely a suggested guide. This list is not exhaustive and will continue to be revised.
| UNACCEPTABLE content descriptions | ACCEPTABLE content description Be specific about each item and what it is made of |
| Shoes | Men's leather shoes, women's plastic sandals, children’s fabric shoes |
| Clothing/clothes/apparel | Men's cotton shirts, girl’s wool vest, boy's wool jackets, cotton t-shirt, silk headscarf |
| Toys | Children’s plastic doll, remote control cars, metal matchbox car |
| Souvenirs | Please specify the type of item and what it is made of: E.g. wooden place mat, metal keyring, ceramic cup |
| Adapter | Electrical power adapter, metal socket adapter, metal pipe adapter |
| Jewellery/jewelry/jewels | Imitation jewellery, gold necklace, sterling silver rings, base metal earrings, plastic bracelet, silver cuff-links |
| Accessories | Bathroom fittings, lighting and electrical accessories |
| Artwork | Portrait bust made from bronze, bronze sculpture, oil painting on canvas |
| Bags | Leather handbag, plastic bag, paper bag, textile backpack |
| Caps | Baseball cap, plastic cap for bottle, metal cap |
| Gifts | Specify the types of gift: e.g. children’s plastic doll, remote control car |
| Gift box | Separately describe all items in the gift box |
| Decorations | Ceramic reindeer, metal ornaments |
| Footwear | Men's leather shoes, women's plastic sandals, children’s fabric shoes |
| Glass | Glass panel for window, glass blocks |
| Plates | Specify what the plates are made of e.g. plastic plates, ceramic plates, printing plates |
| Boxes | Cardboard box, plastic box, metal box |
| Courier bags | Plastic bag, paper bag |
| Documents | Specify if any other kind of document e.g. passport, birth certificate |
| Electronics | Computer, television, CD player, Walkman, mobile phone, monitor, printer |
| Food | Cake, rice, tomato sauce, powdered eggs |
| Goods | Describe what the goods are |
| Model | Model car, model boat, modelling paste |
| Parts | Air filters, water pump part, automobile brakes, car engine parts, mobile phone screen, automotive windshield |
| Printed material | Specify the type of document e.g. passport |
| Sample | Specify what the samples are |
| Textiles | Cotton fabric in rolls, polyester curtains, cotton sheets |
| Unknown | Specify what the items are |
HS tariff codes
What is an HS tariff code?
Harmonised System (HS) tariff codes are an internationally standardised set of codes used to help classify what kind of products are being shipped internationally. This system also plays a vital role in taxation systems and controls.
A TARIC code is an EU standardised customs identifier containing ten digits. It is integrated into the 6-digit harmonised system (HS) code and is designed to show various rules, such as duty suspensions and tariff quotas applying to specific products when imported into the EU.
What you need to know
For ICS2 participating countries and the destinations we use ICS2 participating countries to transit, HS 6-digit tariff codes are required for all items. Ireland, an ICS2 participant, requires providing 10-digit TARIC codes.
For other destinations, the HS 6-digit tariff codes are required for the items sent as part of the commercial transactions.
Please become familiar with classifying HS tariff codes process as the items may be returned if the requirement has not been met. If an item being sent fails to provide a Tariff Code, NZ Post will endeavour to supply one but accepts no liability for incorrect or inadequate declaration of goods or any consequences as a result.
How to classify goods
To find an HS tariff code, use the New Zealand Ministry of Foreign Affairs and Trade online Tariff Finder.
Then, use the HS 6-digit code for your item on the website of the European Commission Taxation and Customs Union to get the corresponding 10-digit TARIC code.
Note that you cannot find TARIC codes on the NZ Tariff Finder as TARIC codes are EU standard customs codes.
Destinations requiring HS tariff codes to be ICS2 compliant
| ICS2 participating countries | |
| A - E | Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia |
| F - L | Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg |
| M - R | Malta, Netherlands, Norway, Poland, Portugal, Romania |
| S - Z | Slovakia, Slovenia, Spain, Sweden and Switzerland |
| Destinations we transit through ICS2 participating countries* | |
| A - B | Albania, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Azerbaijan, Bahamas (the), Belarus, Belize, Benin, Bermuda, Bolivia (Plurinational State of), Bonaire, Bosnia and Herzegovina, Bouvet Island, Burkina Faso, Burundi |
| C – E | Cabo Verde, Cameroon, Cayman Islands (the), Central African Republic (the), Chad, Comoros (the), Congo (the Democratic Republic of the), Congo (the), Cote d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic (the), El Salvador, Equatorial Guinea, Eritrea |
| F – I | French Guiana, French Southern Territories (the), Gabon, Gambia (the), Georgia, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Holy See (the), Honduras, Iran (Islamic Republic of) |
| K – R | Kazakhstan, Kosovo, Kyrgyzstan, Lebanon, Liberia, Liechtenstein, Macedonia (the former Yugoslav Republic of), Madagascar, Mali, Martinique, Mauritania, Mayotte, Moldova (the Republic of), Monaco, Mongolia, Nicaragua, Niger (the Republic of the), Paraguay, Reunion, Rwanda |
| S - Z | Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Vincent and the Grenadines, San Marino, Sao Tome and Principe, Senegal, Sierra Leone, Sint Eustatius, Sint Maarten (Dutch part), Slovakia, Somalia, Suriname, Svalbard and Jan Mayen, Togo, Trinidad and Tobago, Ukraine, Uzbekistan, Venezuela (Bolivarian Republic of), Virgin Islands (British) |
* This destination list is subject to change due to the adjustment of airfreight routing schedules.
Useful tools for HS tariff code classification
We have the Lookup Tariff Codes API for customers to integrate to look up the codes. More information can be found in our Developer Centre.
If you use eShip to create shipping labels for your international parcels, you can bulk classify your products and save the HS tariff codes in the Product Catalogue. More information about the Product Catalogue can be found in this support article.
Please be aware that the HS tariff codes are updated from time to time when needed, it’s a good practice to check and ensure the codes you use are up to date.
Discontinuation of physical business consignment notes (CN23) for international sending
From 1 December 2025: Orders for physical consignment notes for your business will no longer be processed.
From 1 April 2026: We will no longer accept parcels sent with physical consignment notes from business customers.
You can create electronic shipping labels for international sending in eShip (for on-account customers) or My NZ Post Business (for small business customers paying by credit card).
We're discontinuing the physical consignment notes to improve efficiency, accuracy, and compliance. See our global customs clearance guidance.
Frequently asked questions
We capture EAD for items sent via the following services:
- Economy, including Economy Tracked and Economy Plus
- Courier, including Courier Extension and Courier Select China
- Express
The way you send your international parcels decides how we capture the EAD of the parcels. In general, you can create your shipping labels electronically or manually. It’s strongly recommended to use NZ Post electronic lodgement tools such as My NZ Post Business, eShip, or to integrate directly with Parcel Label V3.
As the sender, it’s your responsibility to provide true and correct information about the items you send overseas.
You can describe the contents by answering the following questions (where applicable):
- What is being shipped?
- What materials is it made of?
- What the item is used for?
- What’s the item’s model and part number?
General descriptions such as “new item”, “spare parts”, “samples” or “food products” are not permitted. The stop words should also be avoided.
No, generic trade descriptions, catalogue numbers, tariff concession descriptions or headings are not acceptable. The content descriptions should be given in plain English, with enough detail to classify the sending contents, as well as for duty and tax assessment.
The customs declaration can’t proceed with insufficient information. The items may be delayed, returned or rejected by us or by destination countries.
To be ICS2 compliant, we are required to monitor the error messages from the destination countries and can re-submit the accurate data for the process to be resumed. Customers may be contacted for accurate data via email where needed.